Shipping is included in the price for all orders greater than $50 Cdn./$40 US.
All items are shipped from a secure warehouse facility in Montreal, Quebec.
Canada Post ‘Expedited Parcel’ service is used. This has delivery times of 1-3 business days in neighbouring provinces, and 3-7 business days for longer distances
In The United States:
Delivery is ground service via the United States Postal Service (USPS)
Service is either the ‘Small Packets’ service, or the Expedited Parcel – USA – as determined by the shipping weight of the package.
The purchaser is responsible for any & all duties, taxes or other levies that may be determined by the US Customs service. Electroline is not responsible for any delays that may occur as a result of border inspection procedures or practices.
If the item is unclaimed, refused, or otherwise undeliverable, the purchaser will be subject to a nominal fee to recover shipping & handling expenses.
Insurance is included on all deliveries.
Return Material Authorization:
To return items under this warranty, or the 30 day Unconditional Satisfaction Guarantee, contact Electroline via e-mail at email@example.com
You will be provided with a Return Material Authorization number, and shipping instructions.
Electroline will accept no equipment without such prior authorization and shipping instructions.
These items are not subject to any warranty or customer satisfaction guarantees, and will not be accepted for returns or refunds